Política de reembolso

Return & Refund Policy

At ISMORA, customer satisfaction is our priority.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original packaging.
• Proof of purchase is required.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item.

Contact

For any questions regarding returns or refunds, please contact us through our Contact page.